These Terms & Conditions govern the use of the Smart Locker Rental Service. By renting or using a locker, you agree to comply with these terms.
Locker rental is available on a first-come, first-served basis and is subject to availability. Rental fees must be paid before a locker is assigned. By clicking on the payment button, you fully understand and have read and agree to the Terms and Conditions and Refund Policy.
Upon successful payment, a locker number and access credentials (PIN and/or QR Code) will be issued. Customers are responsible for keeping these credentials secure. Do not share your PIN or QR Code with others.
Lockers are intended for temporary storage of personal belongings only. Customers shall not store:
Customers must remove all belongings before the rental period expires. Additional charges may apply for extended usage where permitted.
Items left in lockers after the rental period may be removed and stored by management. Retrieval may require proof of ownership and payment of applicable administrative fees.
Customers are responsible for:
While reasonable security measures are implemented, the operator does not guarantee protection against theft, loss, vandalism, fire, flood, force majeure, or circumstances beyond its control.
Customers are advised not to store cash, jewellery, passports, electronic devices, or other valuables unless absolutely necessary.
To the maximum extent permitted by law, the operator shall not be liable for any loss, theft, damage, deterioration, or consequential loss arising from the use of the locker service.
The operator will use reasonable efforts to maintain continuous service but does not guarantee uninterrupted operation. Temporary interruptions may occur due to maintenance, internet outages, power failures, or technical issues.
Refunds are subject to the published Refund Policy. No refunds will be provided for unused rental time, early termination, forgotten credentials, or user error.
The locker area may be monitored by CCTV for security, safety, and operational purposes. By using the service, you consent to such monitoring.
Personal information collected during locker rental may be used for transaction processing, customer support, security investigations, and compliance with legal requirements. Information will be handled in accordance with applicable privacy laws.
Management reserves the right to open any locker without prior notice where required for safety, security, maintenance, legal compliance, suspected misuse, or emergency situations.
The operator may suspend or terminate locker access without refund if these Terms & Conditions are violated or if unlawful activity is suspected.
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.
For assistance, lost property claims, or support enquiries, please contact the facility management or customer support channel provided on this website.
Last Updated: June 2026